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Shipping Policies and FAQ


 

24 HOUR SHIPPING

We ship out orders within 24 hours on business days (M-F)

*24 hour ship speed applies to Rep Fitnes branded products that are in stock at our warehouse. 

Examples

  1. Order at 10am Monday, your order ships out on Tuesday
  2. Order at 6pm Monday, your order ship out on Tuesday
  3. Order at 3pm Friday, your order ships out on Monday

 


Freight Shipping

Many of our orders ship on a pallet via a freight carrier due to size and weight. For these deliveries you will need to be present to receive the shipment, and the driver is only obligated to deliver curbside. Please make sure to inspect the shipment immediately so that any damage or missing pieces can be marked down on the delivery receipt with the driver. Failure to do this will eliminate our ability to file a claim with the carrier. For more information on freight shipments, please review our Freight Shipment instructions.  


 

Lower 48 Only

Due to difficulty in logisitics we currently can only ship orders within the lower 48 states. If you are outside this area and would like to place an order, you can do so by contacting us and arranging your own freight fowarder. Please be aware however, that we can only accomodate returns or warranty requests for items in our shipping area.